Management

Penny Allemand, CPC, CPPM, is our Office Manager/Certified Coder. Please contact her at extension 249 if you have any problems that cannot be resolved by the appropriate personnel.

Kassandra Hooter, BS, is our Business/Finance Manager.  Please contact her at extention 243 if you have any finance issues that cannot be resolved by the appropriate personnel.

Dr. Drerup's Staff

Dr. Drerup’s team consists of medical secretary Jamie Hazelbaker and physician assistant Garett Guilbeau PA-C. Garett may be reached through Jamie at extension 240.  Jamie can also help you with appointments, messages and prescription refills.

Dr. Vaughn's Staff

Dr. Vaughn’s team consists of medical secretaries Michele Kreger, Summer Edwards, physician assistant Robert Meadows, PA-C and nurse practitioner Tiffany Williams, FNP-C.  Robert and/or Tiffany may be reached through Summer at extension 237 or Michele at extension 238.  Summer and Michele can also help you with appointments, messages and prescription refills.

Dr. Dowd Staff

Dr. Dowd's team consists of Michael Sontag, PA-C, Jennifer Frank, LPN and medical secretary Stacy Deville. Michael may be reached through Stacy at extension 241 or Jennifer at extension 266. Jennifer and Stacy can also help you with appointments, messages and prescription refills.

Dr. Downs' Staff

Dr. Downs' medical secretary is Laura Moore.  She may be reached at extension 239. She can help you with appointments, messages and prescription refills.

Front Desk

Your first contact with this office will be with Shirley Price. She will be happy to assist in directing your calls to the proper individual.

Insurance & Billing

Our financial department is represented in the top row by Sissy Kile at extension 245 and Tiffany Thompson at extension 242.  The bottom row is made up of Sandra Rachal at extension 333, Sonya Gunter at extension 244 and Megan Caples at extension 231. If you have any questions regarding insurance coverage, pre-certifications, account status or payment arrangements, one of these ladies will be glad to assist you.

Medical Records

Our medical records department consists of Jeana Townley. Jeanna can be reached at extension 248.

Medical Care Assistants

Connie Monsour, Kayla Lonidier, Amanda Jordan and Pricilla O'Bannon are our medical care assistants and may be reached at extension 259 or 260. You will likely meet one of them if you become a patient in our clinic. They will also assist in your post-op care and the application of braces, cervical collars and wrist splints.